Privacy Policy
Effective Date: Friday March 20th
UB You Campus Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
-
- Name
-
- Email address
-
- Phone number (if provided)
-
- Account login details
Wellness and Check-In Data
-
- Responses to wellness check-ins
-
- Self-reported mental health or emotional data
-
- User-submitted content related to wellness tracking
Usage Data
-
- IP address
-
- Browser type
-
- Pages visited
-
- Time spent on the website
-
- Device information
Cookies and Tracking Technologies
We may use cookies and similar technologies to improve user experience, analyze traffic, and understand user behavior.
How We Use Your Information
We use your information to:
-
- Provide and operate our services
-
- Monitor user wellness and provide relevant insights
-
- Improve our platform and user experience
-
- Communicate with you (including support and updates)
-
- Ensure safety and prevent misuse of the platform
-
- Comply with legal obligations
Sharing of Information
We do not sell your personal information.
We may share your information in the following situations:
-
- With your university counseling center, if applicable and authorized by you
-
- With service providers who help operate our platform (hosting, analytics, etc.)
-
- When required by law or to protect our rights and users
-
- In case of a business transfer, such as a merger or acquisition
Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
-
- Access the personal data we hold about you
-
- Request correction of inaccurate data
-
- Request deletion of your data
-
- Withdraw consent at any time
To exercise these rights, please contact us at contact@ubyouapp.com.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Specifically:
-
- Account information is retained for the duration of your active account and for up to 2 years after account deletion or inactivity
-
- Wellness check-in and health-related data is retained for up to 2 years from the date of collection
-
- Analytics and usage data is retained for up to 1 year
-
- Information shared with your university counseling center is retained according to that institution’s own data retention policies
When your information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Data Deletion
You have the right to request deletion of your personal data at any time.
To request deletion:
-
- Email us at contact@ubyouapp.com
-
- Use the subject line: “Data Deletion Request”
-
- Include your full name and the email address associated with your account
We will process your request within 30 days and will confirm once your data has been deleted.
Please note that we may retain certain information where required by law or for legitimate business purposes, such as fraud prevention or compliance obligations. Additionally, any data already shared with your university counseling center may be subject to that institution’s own retention and deletion policies.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: contact@ubyouapp.com